Quality Assurance
United Industries is dedicated to total quality control and continually updating and reviewing quality procedures. The commitment to quality impacts on every stage of a project – from planning, through to completion and after sales service.
The quality manual documents are the Quality Assurance programme for all works undertaken by United Industries. The requirements contained in this manual also apply to works undertaken by sub-contractors. The quality programme is designed to ensure that the customer’s quality requirements are recognised, and that the consistent and uniform control of this quality is adequately maintained. The manual outlines how effective control is established by the formal written procedures, competent personnel and sufficient inspection coverage throughout all phases of work furnished and performed in order to carry out contract requirements. The quality assurance programme complies with the requirements outlined in ISO 9001. It includes the provision for prompt detection of discrepancies and timely and effective corrective action. For major contracts this quality manual shall be supplemented buy a “Business Management System (HEQS)” to satisfy all the specific requirements of a particular contract.
Most importantly, it is our key to superior client service, right from the very first point of contact. Our policy is to respond promptly to every enquiry – because in the construction industry, time is a critical factor. We approach every enquiry – and every project undertaken – as a totally unique challenge. No two client’s needs are identical; therefore, every system supplied and installed by United must meet the special requirements of the project.
We are proud of our record for meeting the most stringent contract specifications, milestone and budget parameters. Clients have the confidence of knowing that every system installed by United is fully guaranteed. When after sales service is required, we mobilise quickly and responsively – every time.
United Industries Guarantee
United Industries guarantee the Quality and Performance of our products and personnel in conjunction with our Experience and resources we can provide an engineered solution to your noise problems. This enables us to offer Engineering, Design, Manufacturing and Installation to meet your requirements.
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October 2010 - United enters agreement with Kador Engineering to manufacture their range of Mine Water Tankers.. more United Industries now offers Water Treatment services under license from Italian firm Eco Bio Processing.. more ISO 9001:2008 certification achieved for our Quality Management System... more Contract awarded for supply and installation of cladding at Blue Waters Power Station at Collie, WA.. more |